Privacy Policy – Fortress Finery

Effective Date: May 5, 2026

Fortress Finery respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit fortressfinery.com, place an order, contact us, or interact with our website, emails, ads, or other services.

Information We Collect

We may collect the following types of information:

• Contact information: such as your name, email address, phone number, billing address, and shipping address.
• Order information: such as products purchased, order history, payment status, shipping details, returns, refunds, and customer service requests.
• Payment information: payment details are processed by our payment service providers. Fortress Finery does not intentionally store full credit card numbers in its own records.
• Website and device information: such as IP address, browser type, device type, operating system, pages viewed, referring pages, approximate location, and site activity.
• Marketing information: such as email preferences, promotion engagement, ad interactions, and communication preferences.

How We Use Information

We use personal information to:

• Process, fulfill, ship, and manage orders.
• Provide customer support and respond to questions.
• Send order confirmations, shipping updates, refund updates, and other transaction-related messages.
• Improve our website, product selection, customer experience, and marketing performance.
• Send promotional emails or offers when you have opted in or when permitted by law.
• Prevent fraud, protect our business, enforce our policies, and comply with legal obligations.

Cookies, Analytics, and Advertising Tools

Fortress Finery may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand visitor activity, measure marketing performance, and improve the shopping experience.

We may use third-party services such as website analytics, advertising platforms, email marketing providers, payment processors, shipping providers, and e-commerce platform services. These providers may collect or receive information from our website and use that information according to their own privacy policies and service terms.

You can usually adjust cookie settings through your browser. Disabling cookies may affect website functionality, checkout, or saved preferences.

How We Share Information

We may share personal information with service providers and business partners only as needed to operate our store and provide services, including:

• E-commerce platform and website hosting providers.
• Payment processors and fraud-prevention services.
• Shipping carriers, warehouses, suppliers, and fulfillment partners.
• Email, customer support, analytics, and advertising service providers.
• Professional advisors, legal authorities, or other parties when required to comply with law, protect rights, prevent fraud, or enforce policies.

Fortress Finery does not sell customer contact information for money. Some analytics or advertising activities may be considered “sharing” or “targeted advertising” under certain privacy laws. Where required, customers may contact us to request available privacy choices.

Your Choices

You may unsubscribe from promotional emails by using the unsubscribe link in our emails or by contacting us directly. Transactional emails related to orders, shipping, refunds, account activity, or customer service may still be sent when necessary.

You may contact us to request access, correction, deletion, or other available privacy rights related to personal information we maintain, subject to legal, security, fraud-prevention, and transaction-record requirements.

California Privacy Notice

Fortress Finery is located in California and serves customers in the continental United States. California privacy laws may provide certain residents with rights to know, access, correct, delete, and limit certain uses of personal information, subject to applicable legal requirements and exceptions.

If you are a California resident and would like to submit a privacy request, please contact us using the information below. We may need to verify your identity before completing certain requests.

Data Retention

We retain personal information for as long as reasonably necessary to process orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Fortress Finery does not knowingly collect personal information from children under 13. Our website is intended for use by adults and individuals who are able to make purchases with appropriate authorization.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after updates are posted means the updated policy applies going forward.

Contact Information

To ask questions about this Privacy Policy or submit a privacy request, contact us at:

Fortress Finery
7840 Olympic Way
Fair Oaks, CA 95628
United States

Phone: +1 (916) 430-5684
Email: fortressfinery@gmail.com
Contact Page: https://www.fortressfinery.com/contact-us-fortress-finery